From 2024, but funny to read…
What makes this situation so ridiculous is that while we’re all watching for scammers attempting to imitate legitimate organisations, FedEx is out there imitating scammers!
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- sanpo@sopuli.xyzEnglish14 days
Yeah. Recently I was expecting a message from a bank, finally I got a call… from a chatbot claiming it has an important message for me, but first I have to give it my private info to verify myself and there’s no way to validate the call is legit first.
When I complained to the bank they just told me I shouldn’t worry, they made the call so it’s perfectly safe and there’s nothing to worry about…
14 daysMy banking app has a “is <bank> calling?” button, which is pretty neat. The button is highlighted whenever I open the banking app whilst on a phone call, presumably as a subtle anti-scammer warning.
e: spelling
- Buckshot@programming.devEnglish14 days
My bank has the inverse as well. If i open the app while on a call there’s a huge banner across the top stating they are not calling me.
- 14 days
Always call back. A legitimate bank will say that its no problem to call them back. Never give any personal details over the phone unless you made the call yourself.
- Kairos@lemmy.todayEnglish14 days
I don’t get why all these big companies just cannot be serious about anything they do. They’re always disorganized.
- frongt@lemmy.zipEnglish14 days
It’s because they’re big companies. The bigger they get, the less they can focus on any one thing. More people means more risk of someone being unqualified, and less oversight through more layers of middle management, most of whom are also unqualified.
Your local business employs fifteen people. One owner, two managers, and 12 staff. Everyone knows everyone and if they’re truly bad at their job they can’t deflect and skate (unless the owner allows it).
- 13 days
??? The guy you’re replaying to is talking about big corporations and this post is about FedEx… you think one one person made and is responsible for this “notification system”?
The answer is: because they dont care, unless it impact their profits.
- blattrules@lemmy.worldEnglish14 days
So many legitimate messages look like phishing schemes nowadays: those class-action ones are probably the worst offenders for me because it would take no effort for someone to create a scam based on that. Banks are another big one. These companies are making it really easy for the scammers to take advantage of people.
- 14 days
Interestingly enough, I’ve found LLMs are pretty good (for now at least) in helping determine if something is legit or not. I’m using them as a glorified search engine in such a case, but having them not only opine as to whether or not it’s legit but link me to some sort of news or other official site about the thing helps.
edit: lulz, the anti-AI sentiment is so high that people downvote even the places where it’s actually useful. Whatever, bros, make yourself happy. I hate AI in general, but I don’t let that blind me to the few places it’s actually useful. lol
- 14 days
Is this for real? I would’ve automatically deleted and reported it as spam lol.
- Addv4@lemmy.worldEnglish14 days
Yep. Accidentally imported some parts for my car (thought they were in the states, but no, China), got a random message about duty fees. I initially thought it was a scam, but got another, so I followed the link on a safe device (laptop running Linux). It gave a valid address from the shipping company with details that verified my order, so I had to pay or it wouldn’t be delivered. Very annoying, should have been told earlier that I needed to pay duties/tariffs so I could plan accordingly.
- Mika@piefed.caEnglish14 days
Wait this user story doesn’t say why it’s not a scam - you followed a link instead of calling the company and asking wtf is going on.
- Addv4@lemmy.worldEnglish10 days
It’s not a scam, it’s a link from FedEx (or in my case UPS) to pay tariff and duty charges. Believe you me, I triple checked the whole thing and made sure it was legit before I even considered paying for it. If you are shipping an item directly from outside the US, a lot of times those charges are left for you to deal with (resellers on eBay or Amazon for stuff from China would pay for those in advance, which is why it’s not always normal). It’s a bigger thing than it used to be, because it used to be that if the value of an item was less than $800 (I believe, it’s been a min), there wouldn’t be duties on it unless it was a big item or some other unusual circumstances. However, Trump screwed that up with the tariff changes, so extra charges are collected by the shipping company directly. The problem is that I wasn’t warned ahead of time (I thought it was coming from the Philippines so the charges wouldn’t be a thing), and that seems to be increasingly the norm for ordering directly from the manufacturer, given soo many are in China or countries we have decided it is a “good” idea to impose tariffs on (which the customer has to pay).
